Hi Team, 

The users are facing problem in installing compass using msi. The most common issue reported is that the installer disappears in middle of the progress. This issue is prevalent in Windows Operating System. 

We have also tried to install using msi in Windows 10, 64 bit machine and are facing the same issue.

Please find the following links for user issues:

1. https://discourse.university.mongodb.com/t/unable-to-dowload-compass/1153/16

2. https://discourse.university.mongodb.com/t/not-able-to-install-mongodb/17918

Let me know if you have any questions.

Thanks, 

Sonali