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  1. Compass
  2. COMPASS-4269

compass cannot connect to cluster

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    • Type: Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Priority: Icon: Major - P3 Major - P3
    • No version
    • Affects Version/s: 1.21.0
    • Component/s: Atlas, Compass
    • None
    • Environment:
      windows 10,
      HP intel core i5 8GB ram
    • Not Needed

      Error message:- querySrv ETIMEOUT _mongodb._tcp.cluster0-bugwq.mongodb.net

      I keep getting this error inspite of doing everything step by step. Timeouts are usually caused by incorrect urls, but i have pasted the connection string and password correctly, yet i am getting this error. after clicking on the connect button on compass it loads for about 5-6 minutes and then gives me that error. 

            Assignee:
            Unassigned Unassigned
            Reporter:
            kenanspotify7@gmail.com Kenan Collaco
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              Created:
              Updated:
              Resolved: