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  1. Compass
  2. COMPASS-4428

Compass installation fails on Ubuntu 20.04

    • Type: Icon: Bug Bug
    • Resolution: Fixed
    • Priority: Icon: Major - P3 Major - P3
    • No version
    • Affects Version/s: 1.21.2
    • Component/s: Compass, Installation
    • None
    • 8
    • Iteration Orange
    • Needed
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      Add to the documentation a note about the fact that in case the user would encounter the 'Failled to install file: not supported' when trying to install the .deb file in ubuntu alternate methods like `sudo apt install` would work.

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      Add to the documentation a note about the fact that in case the user would encounter the 'Failled to install file: not supported' when trying to install the .deb file in ubuntu alternate methods like `sudo apt install` would work.

      root@b12b6bca7202:/# dpkg -i compass.deb 
      Selecting previously unselected package mongodb-compass.
      (Reading database ... 95994 files and directories currently installed.)
      Preparing to unpack compass.deb ...
      Unpacking mongodb-compass (1.22.1) ...
      dpkg: dependency problems prevent configuration of mongodb-compass:
       mongodb-compass depends on libgconf-2-4 | libgconf2-4; however:
        Package libgconf-2-4 is not installed.
        Package libgconf2-4 is not installed.
       mongodb-compass depends on libgconf-2-4; however:
        Package libgconf-2-4 is not installed.
      

      Similar to: https://github.com/balena-io/etcher/issues/2191

            Assignee:
            maurizio.casimirri@mongodb.com Maurizio Casimirri
            Reporter:
            maurizio.casimirri@mongodb.com Maurizio Casimirri
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              Created:
              Updated:
              Resolved: