Uploaded image for project: 'Compass '
  1. Compass
  2. COMPASS-5384

Performance tab for Atlas cluster displays " Command "currentOp" returned error"cannot do raw queries on admin in atlas""

    • Type: Icon: Bug Bug
    • Resolution: Unresolved
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: 1.29.6
    • Component/s: UI / UX
    • None
    • Environment:
      macOS 11.6
      Compass 1.29.6
    • 5

      Problem Statement/Rationale

      What is going wrong? What action would you like the Engineering team to take?

      Viewing of Performance tab of Atlas cluster displays error when there is no true error. This may confuse the user. Providing information to review Atlas Metrics is better handling of this scenario.

      Steps to Reproduce

      How could an engineer replicate the issue you’re reporting?

      Create Atlas M0 cluster.

      View Performance tab.

      See Command "currentOp" returned error"cannot do raw queries on admin in atlas error when there isn't any issue with the cluster or Compass. 

      Seems to display some metrics on the 2nd attempt to View Performance tab. However, still recommend User to connect to the Atlas UI Metrics page for much more detailed info.

      Expected Results

      What do you expect to happen?

      User should be directed to Atlas Metrics.

      No error message should be shown.

      Actual Results

      What do you observe is happening?

      See Command "currentOp" returned error"cannot do raw queries on admin in atlas error when there isn't any issue with the cluster or Compass. 

      Additional Notes

      Any additional information that may be useful to include.

      Atlas is growing its customer base quickly. Should include testing in this environment as well.

            Assignee:
            Unassigned Unassigned
            Reporter:
            felicia.hsieh@mongodb.com Felicia Hsieh
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: