Problem Statement/Rationale

MongoDBCompass is not launching the GUI. It spawns multiple tasks in Task Manager, but never opens the GUI.  It is doing this on two of our servers, with versions 1.26.x through 1.30.1. The second server is a brand new install and new fresh install of mongodb 5.0. MongodbCompass was installed through the mongodb installer.

Steps to Reproduce

Install it and it never opens the compass GUI.

I've tried uninstalling and deleting all compass files I can find and reinstalling previous versions but each version fails to show the GUI and spawns memory eating tasks- getting up to 2 GB in size.

Expected Results

It should open the GUI.

Actual Results

It spawns multiple tasks in Task Manager, but never opens the GUI.  The memory usage continues to grow until I kill the process. 

It is doing this on two of our servers, with versions 1.26.x through 1.30.1.  The second server is a brand new server and new fresh install of mongodb 5.0.
h3. Additional Notes

It would be helpful in the compass documents to add a section for walking through a complete uninstall for situations where the GUI just hangs and never opens.