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Type: Bug
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Resolution: Fixed
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Priority: Major - P3
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Affects Version/s: None
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Component/s: None
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None
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Environment:OS: macOS 14.6.1
node.js / npm versions: 20.16.0
Additional info:
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Developer Tools
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Not Needed
Problem Statement/Rationale
can not connect to some DBs showing unable to get issuer certificate error.
Please be sure to attach relevant logs with any sensitive data redacted.
```
_
{"t":\{"$date":"2024-09-05T14:39:52.803Z"},"s":"D1","c":"Connection Attempt","id":1001000279,"ctx":"connect","msg":"connection attempt failed","attr":{"stack":"MongoServerSelectionError: unable to get issuer certificate\n at S.selectServer (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/12.c2d6d57ebbacbc73a597.renderer.js:134:827511)\n at async S.connect (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/12.c2d6d57ebbacbc73a597.renderer.js:134:825046)\n at async S.connect (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/12.c2d6d57ebbacbc73a597.renderer.js:134:824246)\n at async t (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/12.c2d6d57ebbacbc73a597.renderer.js:134:731543)\n at async f._connect (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/12.c2d6d57ebbacbc73a597.renderer.js:134:731732)\n at async f.connect (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/12.c2d6d57ebbacbc73a597.renderer.js:134:730338)\n at async f (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/37.dd0abec6d55fb28b63fa.renderer.js:1:2036)\n at async e.connectMongoClient (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/37.dd0abec6d55fb28b63fa.renderer.js:1:7655)\n at async C (file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/index-11823014.74c918f2a7b648951e92.renderer.js:1:6526)\n at async file:///Applications/MongoDB%20Compass.app/Contents/Resources/app.asar/build/index-11823014.74c918f2a7b648951e92.renderer.js:1:6851","name":"MongoServerSelectionError","message":"unable to get issuer certificate","code":null,"reason":{"type":"ReplicaSetNoPrimary","servers":{"global-dev-shard-00-00.lramz.mongodb.net:27017":{"address":"global-dev-shard-00-00.lramz.mongodb.net:27017","type":"Unknown","hosts":[],"passives":[],"arbiters":[],"tags":{},"minWireVersion":0,"maxWireVersion":0,"roundTripTime":-1,"minRoundTripTime":0,"lastUpdateTime":31307469,"lastWriteDate":0,"error":{},"topologyVersion":null,"setName":null,"setVersion":null,"electionId":null,"logicalSessionTimeoutMinutes":null,"primary":null,"me":null,"$clusterTime":null},"global-dev-shard-00-01.lramz.mongodb.net:27017":{"address":"global-dev-shard-00-01.lramz.mongodb.net:27017","type":"Unknown","hosts":[],"passives":[],"arbiters":[],"tags":{},"minWireVersion":0,"maxWireVersion":0,"roundTripTime":-1,"minRoundTripTime":0,"lastUpdateTime":31308659,"lastWriteDate":0,"error":{},"topologyVersion":null,"setName":null,"setVersion":null,"electionId":null,"logicalSessionTimeoutMinutes":null,"primary":null,"me":null,"$clusterTime":null},"global-dev-shard-00-02.lramz.mongodb.net:27017":{"address":"global-dev-shard-00-02.lramz.mongodb.net:27017","type":"Unknown","hosts":[],"passives":[],"arbiters":[],"tags":{},"minWireVersion":0,"maxWireVersion":0,"roundTripTime":-1,"minRoundTripTime":0,"lastUpdateTime":31307379,"lastWriteDate":0,"error":{},"topologyVersion":null,"setName":null,"setVersion":null,"electionId":null,"logicalSessionTimeoutMinutes":null,"primary":null,"me":null,"$clusterTime":null}},"stale":false,"compatible":true,"heartbeatFrequencyMS":10000,"localThresholdMS":15,"setName":"atlas-w3p74t-shard-0","maxElectionId":null,"maxSetVersion":null,"commonWireVersion":0,"logicalSessionTimeoutMinutes":null}}}
```
Steps to Reproduce
open a connection but it won't open the DB.
Expected Results
the DB to be shown
Actual Results
receiving this error:
unable to get issuer certificate
Additional Notes
studio3t works but compass doesn't.
- related to
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COMPASS-8252 Remove certificates without issuer from TLS CA list
- Closed
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COMPASS-8253 Set X509_V_FLAG_PARTIAL_CHAIN when connecting
- Closed
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MONGOSH-1878 Set X509_V_FLAG_PARTIAL_CHAIN when connecting
- Closed