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  1. Realm Studio
  2. RSTUDIO-533

GetFileInformationByHandleEx() failed: unknown error

    • Type: Icon: Task Task
    • Resolution: Unresolved
    • Priority: Icon: Minor - P4 Minor - P4
    • None
    • Affects Version/s: None
    • Component/s: None

      Describe the bug
      I pulled out encrypted Realm database from my Android phone (version 7.1.2). After opening it in Realm Studio version 14.1.2 on Windows and inserting the encryption key, it gives me: GetFileInformationByHandleEx() failed: unknown error. No data shown.
      I tried it also on Mac with Realm Studio 15.0.0, decryption is not performed right after inserting encryption key (no error shown like on Windows, only blank screen of database is shown, no data at all) .

      I tried it open also in old Realm Browser 3.0.1, it crashed right after inserting key.

      Encryption key is correct.

      Expected behavior
      Open realm database with data visible.

      Additional context
      The database file was pulled out from running Android device using dd partition copy, the app might be running at that time. Could it be the reason?
      I tried to reproduce that on different device, using adb pull ..., opening decrypted database works there.

      Thank you

            Assignee:
            Unassigned Unassigned
            Reporter:
            unitosyncbot Unito Sync Bot
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              Created:
              Updated: