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  1. Core Server
  2. SERVER-17820

Windows service stop can lead to mongod abrupt termination due to long shutdown time

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    • Type: Icon: Bug Bug
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • 3.0.3, 3.1.1
    • Affects Version/s: None
    • Component/s: Admin
    • None
    • Fully Compatible
    • ALL

      Issue Status as of Apr 29, 2015

      ISSUE SUMMARY
      On Windows, and when MongoDB is run as a service, if MongoDB takes more than 60 seconds to stop while responding to a service stop request, Windows will forcibly terminate the process, leading to a possibly unclean termination. This change will allow MongoDB to take more than 60 seconds for a graceful stop.

      WORKAROUNDS
      Upgrade to 3.0.3.

      AFFECTED VERSIONS
      Versions of MongoDB before 3.0.3.

      FIX VERSION
      The fix is included in the 3.0.3 production release.

      Original description
      2015-03-23T20:41:02.102Z I CONTROL  [serviceShutdown] got SERVICE_CONTROL_STOP request from Windows Service Control Manager, will terminate after current cmd ends
2015-03-23T20:41:02.106Z I STORAGE  [conn398] got request after shutdown()
...
2015-03-23T20:41:59.157Z I STORAGE  [conn223] got request after shutdown()
2015-03-23T20:42:12.065Z I CONTROL  ***** SERVER RESTARTED *****
2015-03-23T20:42:12.071Z I CONTROL  Trying to start Windows service 'MongoDB'
2015-03-23T20:42:12.071Z I STORAGE  Service running
2015-03-23T20:42:12.072Z W -        [initandlisten] Detected unclean shutdown - D:\Mongo\data\db\mongod.lock is not empty.
2015-03-23T20:42:12.072Z W STORAGE  [initandlisten] Recovering data from the last clean checkpoint.
2015-03-23T20:42:12.072Z I STORAGE  [initandlisten] wiredtiger_open config: create,cache_size=63G,session_max=20000,eviction=(threads_max=4),statistics=(fast),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),
2015-03-23T20:42:12.094Z I -        [initandlisten] Fatal assertion 28548 NoSuchKey Unable to find metadata for table:survey/collection-9-5755622992935745294
2015-03-23T20:42:12.094Z I -        [initandlisten] 

***aborting after fassert() failure
      • mongod received SERVICE_CONTROL_STOP request
      • it takes a while to shut down (maybe doing a lengthy checkpoint?)
      • Windows gets impatient after 60 seconds and abruptly terminates mongod
      • recovery fails on subsequent startup

      Recovery should succeed (SERVER-17818 tracks that issue) but it would seem desirable to avoid the abrupt termination as well. I believe there is a way to tell Windows that you got the message and are still in the process of shutting down.

            Assignee:
            mark.benvenuto@mongodb.com Mark Benvenuto
            Reporter:
            bruce.lucas@mongodb.com Bruce Lucas (Inactive)
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              Created:
              Updated:
              Resolved: