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  1. Core Server
  2. SERVER-48686

MongoDB service has terminated due to an unexpected reason

    • Type: Icon: Question Question
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: 3.6.17
    • Component/s: None
    • None

      Dear Team,

      We are using MongoDB as standalone server.

      1. OS: Windows 7, architecture: "x64", 
      2. Platform: "Java/AdoptOpenJDK/11.0.6"
      3. mongodb Journals are enabled by default
      4. Mongod server version: db version v3.6.17

      We have started MongoDB Server as windows service which is embedded in our application.

      For some reasons we had PC shutdown and then restated the PC again.

      After the PC restart MongoDB service should be started along with windows services.

      But the MongoDB service could not start aging.

      We observed that the log message "Detected unclean shutdown " in MongoDB logs.

      We would like to know the root cause for this issue.

      Please find the attached log files.

      log.zip diagnostic.data.zip

      SRDM2.2020-06-09T09-10-46.mdmp

      log.zip

      Thank you.

      Regards,

      Ram

        1. log.zip
          16 kB
        2. diagnostic.data.zip
          3.61 MB
        3. SRDM2.2020-06-09T09-10-46.mdmp
          222 kB

            Assignee:
            carl.champain@mongodb.com Carl Champain (Inactive)
            Reporter:
            ram.pamudurthi@gmail.com mohan mohan
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              Created:
              Updated:
              Resolved: